How do I return an item?
No item can be returned if you have received and signed off on a proof. (No order will be printed until a proof has been approved.) Approval must be received either in writing or via e-mail or fax. No verbal approval will be accepted. While every precaution is taken to ensure correctness, it cannot be guaranteed. If you have received material or have had material mailed out that contains an error, we can not accept a return once a proof has been approved, whether the error was yours or that of iDEZINE, LLC.
While every effort is made to ensure Print Quality, it can not be guaranteed. Many variables can alter the print colors such as humidity and the time between service calls of the copiers. If you have any doubt at all as to the quality you will receive, we strongly suggest that you request a printed proof. Returns for unacceptable print quality are at the discretion of the graphic designers. We do however value your business, and your satisfaction is of utmost importance to us. We will do everything possible to reach an acceptable solution. 5641 Burke Centre Parkway Suite 125 Burke, VA 22015 703 563 4434
|